RESUMΙ
Harry F. Gilbert
(313) 605-4030
http://www.linkedin.com/in/harrygilbert
Business Analysis Requirements Process
Improvement Project Management Training
Commercial, Industrial, and Wildlife Photography
Serving Small to Large Organizations at Competitive
Prices
Manufacturing, and Information Technology professional specializing in problem analysis, requirements determination, cost reduction, and the improvement of processes and organizations. Particularly effective as an enterprise change agent, reducing direct and indirect manufacturing and white collar costs. Extensive experience facilitating cross-functional teams at all organizational levels; in union / non-union, plant-floor, and office environments. Create effective presentations, process documentation, and training collateral for direct and web-based delivery.
PROFESSIONAL EXPERIENCE
Fish, Gilbert & Associates, LLC (Present)
Senior Consultant
Provide problem analysis, requirements determination, cost reduction, process and organizational improvement. and related training to education, manufacturing, and service organizations.
Hewlett-Packard (Formerly EDS) (1985-2009)
Senior Consultant (2007-2009)
Served as Coach/Mentor for EDS'
Trained and coached 600+ domestic and international business analysts resulting in improved requirements quality and consistency and reduced software development costs
Created training collateral, and conducted remote training Webinars resulting in reduced training costs saving significant travel costs.
Created and refined requirements determination process methodology and related collateral for US and Global Business Analysis Capabilities
Supported Transportation, Healthcare, and Business Exchange Services Industry accounts. Received several commendations for helping to improve quality and reduce costs
Coached IIBA CBAP Study Group, resulting in 4 BAs achieving CBAP certification
SENIOR SPECIALIST (2006-2007)
Served as Coach/Mentor for EDS Engineering and Manufacturing Solutions Group. Created and refined requirements determination process methodology and related training collateral. Trained and coached Business Analysts.
Created and led a new business offering, the Accelerated Requirements Capability, which sold Requirements Services Offerings to the General Motors / GMAC account involving over $300 million in software development..
Managed and facilitated JAD (Joint Application Design) sessions for multiple clients, including General Motors and Timken Corporation for manufacturing and assembly control systems and for strategic planning, resulting in additional services purchased by clients
SENIOR SPECIALIST (2005-2006)
Technical Architect for Integrated Product Development / Product Lifecycle Management pursuits
Created assessment criteria used to estimate and plan PLM projects, enabling teams to secure major PLM contracts
SENIOR SPECIALIST (2004-2005)
Consultant on multiple manufacturing improvement and corporate strategy projects for A.T. Kearney and General Motors Corporations.
Conducted project management, team facilitation; Lean, VSM, SMED, and OEE implementation; maintenance improvement, energy cost reduction, quality improvement, process modeling and improvement, time studies, and discrete event simulation for Federal Mogul client in 9 locations. Analyzed manufacturing and material handling operations, saving clients 20-50% of indirect labor costs. Aggregate savings identified in 2-year period over $15MM. Engagements were extended at clients request on several occasions due to savings realized.
Supported A.T. Kearney strategic assessment project at 23 Tower Automotive production facilities, resulting in significant cost savings through plant consolidation.
Facilitated JAD (Joint Application Design) sessions for GM customer on several mission critical systems (eFlex Global In-Plant Order Management, Problem Resolution Tracking System) to develop requirements documentation on time and under budget.
Provided guidance and consultation to the EDS/GM eCVMS (Corporate Vehicle Management System) development team.
MANUFACTURING SPECIALIST (1999-2003)
Consultant, project manager, and process analyst for internal EDS groups. Project Manager for Engineering and Manufacturing Solutions Group ISO9001:2000 registration initiative. Lead ISO Internal Auditor
Performed process analysis, improvement,
and documentation of injection molding process to improve quality and
productivity and reduce cost at GMs Harrison Radiator Injection Molding
facility in
Provided technical support to Locomotive Remote Monitoring project at GM Electro-Motive Division, Locomotive, reducing cost of document conversion and analysis..
Managed the EDS EMS ISO Registration project. Created training materials, trained leadership and 500 engineering employees. Designed the Quality Management System, which received ISO9001:2000 registration in September, 2003. The ISO Registrar commented that this was the best QMS design and implementation he had seen.
Designed and conducted the first twelve internal audits, and created a cadre of trained volunteer internal auditors. During this period, the organization received zero nonconformances during all external audits.
Managed the EDS Worldwide Applied Value Chain Services Dashboard project, which provided organized and accurate data to the Value Review Board, to enable operationally sound solutioning, engagement establishment and execution, resulting in reduced delivery risk, and increased quality and client satisfaction.
MANUFACTURING SPECIALIST (1997-1999)
Provided project management and business analysis for the Manufacturing Engineering Group, Global Application Design and Development Division. Performed special projects for the Executive Director, including internal process improvement, and integration model design.
Participated in the development of a Corporate Engineering Service Line portfolio, resulting in the creation of a profitable 500+ employee engineering services group, .
As member of "Cadre Team", provided guidance to the management of an 500+ employee group
Gathered requirements, designed, and launched a web-based information infrastructure to provide work force and expense tracking for a geographically distributed group, to reduce costs and improve communications.
Provided guidance and direction to convert Employee Care processes to web for access by all group leaders and employees.
SYSTEMS ENGINEER ADVANCED (1996-1997)
Provided project management, business analysis, and systems analysis services to the Plant Floor Systems Services Group, Global Application Design and Development Division.
Established protocols to define, document, implement and improve business processes for the EDS / GM Joint Plant Floor Systems Services Agreement, a contract granting EDS $250 - 500 million in sales opportunity.
Gathered requirements, established and maintained process documentation in electronic format by modeling all processes, and constructing the first OStP (Order Schedule to Process) web site, so that the groups processes could be executed automatically from the web, and could be accessed by geographically distributed personnel, resulting in more consistent process execution, lower cost, and faster response time.
Established and directed activities of Process Improvement Teams, resulting in continuous process improvement and improved adoption of changes by all employees and leadership..
Provided process improvement consultation to EDS World-Wide Purchasing.
Gathered requirements, created and maintained Business Operations web site supporting EDS Order Schedule to Product process, planning, and multiple project initiatives.
SYSTEMS ENGINEER ADVANCED (1995-1996)
Supported the GM North American Operations, Management Information Support Group
Provided Technical Direction and Consultation to GM Worldwide Facilities / Environmental Activities Group in Corporate Data Modeling / Data Sharing Project to establish a data management direction
Performed Lean studies in GM assembly and manufacturing plants to reduce costs
Upgraded GMs Volatile Organic Compounds Protocol (VOC) software application to comply with new government regulations
Designed Bar Code-based Material Routing Ticket for GM Prototype Shops
Gathered requirements, designed computer-based lubrication maintenance software, and reorganized daily lubrication maintenance scheduling for General Motors manufacturing plants resulting in reduced costs and equipment breakdowns
SYSTEMS ENGINEER ADVANCED (1993-1995)
Supported the GM North American Operations (NAO) Industrial Engineering
Provided Industrial Engineering and Lean services, to reduce costs throughout General Motors manufacturing and assembly operations worldwide
Facilitated creating a vision and implementation strategy for a GM NAO-wide indirect labor control process for Material Handling.
Gathered requirements, designed, and programmed a Material Labor Balance System (MLBS) software application that simulated material flow in assembly plants. Worked with Pontiac East and Ste.Thιrθse assembly plants to develop and pilot the application, resulting in significant labor cost reduction and satisfying unions that labor standards were properly implemented.
Provided direction and guidance to EDS PAD (Plant Automation Division) group in choosing development tools and architecture for migrating mainframe-based Assembly Line Balancing System to PC/Client-Server, to reduce costs..
SYSTEMS ENGINEER (1985-1993)
Supported GM Advanced Engineering Staff Account, Distributed Desktop and Systems Engineering Groups / Technical Infrastructure Services, GM Advanced Engineering Staff Account with programming and project management services.
Gathered requirements, designed, and developed multiple computer systems for plant floor, engineering, and office staffs
Supported 85 Manufacturing, Production, and Industrial. engineers in the performance of their daily responsibilities
Trained GM personnel in how to gather software requirements
High-Tech Learning Center, Warren, MI
Manager,
Industrial Operations (1984 1985)
Managed daily operations of training and programming staff
Advised clients on selection/installation of
hardware and software.
Programmed custom business software
Developed training curricula, and conduct training seminars for major clients
including U.S. Army TACOM (Tank Automotive Command), MCI Telecommunications, and
General Motors/EDS.
J. L. Hudson Company, Detroit, Michigan
Manager,
Industrial Engineering, (1983-1984)
Responsible for all classical Industrial Engineering functions
Maintained and expanded incentive pay standards for 600 union employees
Supervised staff of two engineers and two time study technicians
Established microcomputer standards database, and telecommunications between
consolidators, transfer agents, and distribution center
Redesigned automated materials transfer system in West Warren distribution
center.
Technical Services Company, Warren, Michigan
President
(1982-1984)
Provided engineering and microcomputer consulting and programming services to
commercial and individual customers
Projects included microcomputer data base, cost estimating, automated mailing,
retail budgeting, medical billing, photo-imaging, and point-of-sale systems.
Consolidated Packaging Corporation, Chicago, Illinois
Staff
Industrial Engineer (1981-1982)
Responsible for all classical Industrial Engineering functions
Developed computer-based cost estimating, scheduling, budgeting, and sales
analysis programs resulting in $1,000,000+ savings.
Developed and conducted crew training for corrugator operations in several
plants, resulting in significant cost, waste, and downtime savings.
Continental Group, Inc., Stamford, Connecticut
Staff
Industrial Engineer (1978-1981)
Performed all classical Industrial Engineering functions
Developed and implemented extensive waste reduction and methods improvement
programs, resulting in significant savings
Developed and computerized corporate-wide production standards for labor and
materials, and energy budgets for sixteen manufacturing facilities
Developed and programmed a computerized plant scheduling system with materials,
labor, and job cost reporting
Produced audio-visual employee training materials to promote safety awareness,
technical competence, and waste reduction
Stone Container Corporation, Detroit, Michigan
Assistant
Production Manager (1977-1978)
Supervised daily operations of a 120-employee union manufacturing facility
Directed overhaul and installation of $750,000 of capital equipment
Created job training programs for hourly and salary employees
Improved plant maintenance through better training and organization
Westvaco Corporation, Detroit, Michigan, and Eaton, Ohio
General
Foreman, Printing Superintendent (1974-1977)
Supervised one shift of 150-employee union manufacturing facility, and all
printing/die cutting operations over all shifts
Improved maintenance operations
Developed waste reduction, zero-defects, and productivity improvement programs,
and developed computer programs for cost/price estimating and production
reporting
Selected and installed a data communications terminal, and trained the office
staff.
Oser Press, Philadelphia, Pennsylvania
Production
Manager (1971-1974)
Daily production supervision of a high quality printing plant
Performed technical troubleshooting, quality control, scheduling, and purchasing
of materials and outside services
Revised companys cost estimating system.
Connecticut Printers, Hartford, Connecticut
Assistant to
Manufacturing Manager (1967-1970)
Developed and implemented quality control programs for 350-employee sheet and
web fed high-quality printing plant
Designed and installed self-contained, automated plate making system which made
possible an innovative low-cost short-run book reproduction center
Performed technical troubleshooting in camera, plate making, and press
departments.
EDUCATION
Bachelors Degree, Printing Management and Technology
Rochester Institute of Technology,
ADDITIONAL TRAINING AND CERTIFICATIONS
Certified
in Methods Engineering, Time and Motion Study
H. B.
Maynard Institute,
Certificate in Paper board Packaging Methods and Materials
Western
Certificate ISO9001:2000 Internal Auditor
Omnex,
PROFESSIONAL AFFILIATIONS
Senior
Member, International Institute of Industrial Engineers
Member,
International Institute of Business Analysis